Terms of service
Welcome to HydroStack.shop. These Terms of Service govern your access to and use of our website and the purchase of products offered through HydroStack.
By accessing our website, placing an order, or otherwise using our services, you agree to these Terms of Service. If you do not agree with these terms, please discontinue use of the website.
1. Online Store Terms
By using our website, you confirm that you have the legal capacity required to enter into purchases under the laws applicable to you or are using the website with appropriate authorization.
You may not use our website or products for unlawful purposes or violate applicable laws while using our services.
2. Products and Information
HydroStack makes reasonable efforts to display product descriptions, images, specifications, dimensions, and other information accurately.
Actual product appearance may vary slightly due to screen settings, manufacturing variations, photography, product updates, or other reasonable factors.
We reserve the right to update product descriptions, specifications, availability, and other website content when necessary.
3. Prices and Payments
Prices displayed on HydroStack.shop are subject to change without prior notice where permitted by law.
Applicable taxes, duties, or other charges will be displayed or handled as required by applicable law and the circumstances of the transaction.
Orders must be paid using one of the payment methods available during checkout.
4. Orders
Submitting an order does not necessarily guarantee acceptance. We reserve the right, where reasonably necessary, to refuse, limit, or cancel orders due to product availability, suspected fraud, pricing or listing errors, payment issues, or other legitimate operational reasons.
If we cancel an order after payment has been successfully collected, the applicable amount will be refunded.
Customers are responsible for providing accurate billing, shipping, and contact information.
5. Shipping
HydroStack currently offers free worldwide shipping. Our estimated delivery timeframe is 7–10 days.
Delivery estimates are not guarantees. Customs procedures, carrier disruptions, severe weather, holidays, incorrect address information, and circumstances outside our reasonable control may affect delivery times.
Additional information is available in our Shipping Policy.
6. Returns and Refunds
Eligible purchases are covered by our 30-day free return and refund policy.
Return requests should be submitted within 30 days after receiving an order and remain subject to the eligibility requirements contained in our Return & Refund Policy.
7. Intellectual Property
Unless otherwise indicated, website content belonging to HydroStack, including original text, graphics, branding, logos, design elements, and other materials, is protected by applicable intellectual property laws.
You may not reproduce, distribute, commercially exploit, or otherwise use protected HydroStack content without appropriate authorization.
8. Third-Party Services
Our store may use third-party providers to support payments, shipping, analytics, website functionality, or other business operations.
Your use of certain third-party services may also be subject to the respective provider's terms and policies.
9. Prohibited Uses
You may not misuse HydroStack.shop to commit fraud, transmit malicious code, interfere with website security, collect information unlawfully, infringe intellectual property rights, or engage in conduct prohibited by applicable law.
10. Disclaimer
To the extent permitted by applicable law, products and website services are provided subject to the warranties and protections expressly stated by HydroStack and those that cannot legally be excluded.
Nothing in these Terms is intended to exclude, restrict, or override mandatory consumer rights.
11. Limitation of Liability
To the maximum extent permitted by applicable law, HydroStack will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or products where such liability may lawfully be limited.
Any limitations contained in these Terms apply only to the extent permitted by applicable law.
12. Changes to These Terms
We may update these Terms of Service periodically to reflect changes to our operations, services, legal requirements, or business practices.
The latest version will be made available on HydroStack.shop with an updated revision date where appropriate.
13. Contact
Questions regarding these Terms of Service may be directed to:
HydroStack
453 R. Saint-François-Xavier
Montréal, QC H2Y 2T1
Canada
Email: support@HydroStack.shop
Phone: (905) 839-1009
Website: HydroStack.shop